Help Desk

How To Send Error Logs to the Support Team

How To Fix Network Issues Caused By Optimizations (High ping, slower speeds)

How To Fix Error Downloading "Optimization Framework" Error Sometimes when launching Hone you may be met with a pop-up error that says Error Downloading "Optimiation Framework" - this...

How To Fix Performance Issues After Running Game Settings

How To Disable Hone On Start-Up

How To Request A Refund Refunds are only offered for up until 48 hours after the time of your purchase. Since XSolla handles all refunds,...

How To Cancel Your Hone Subscription Hone is a subscription based service, if you are looking to cancel your subscription, this article is for you! You...

How to Fix "BIOS Settings Unavailable" in the BIOS category

Common Issues with Hone (Errors, Game Detection, Pop-ups) This article will go in-depth about the most common issues users may experience with the Hone.gg software - please refer...

FPS Decreasing and Performance Loss Hone is designed to max out any potential performance gains we can find in your computer through advanced one-click optimizations....

How to Determine if Your Issue is Related to Hone: A Step-by-Step Guide How to Determine if Your Issue is Related to Hone: A Step-by-Step Guide

Support BIOS optimizations for ASUS Motherboards Learn how to manually disable your manufacturer's restrictions in order to access BIOS Optimizations for ASUS Motherboards.

Remove False Flags From Anti-Viruses If you run into issues when trying to apply an optimization or not being able to install Hone, try excluding Hone from your anti-virus.

Reinstalling Windows With And Without USB Comprehensive guide on reinstalling Windows using USB media or alternative methods; includes step-by-step instructions.

How To Obtain The Hone Premium Discord Role Guide to linking your Discord account with Hone; unlock exclusive perks and benefits in our community.