💳 Change Billing Information
Sometimes you may need to update the card or payment method associated with your Hone subscription.
Below are the available ways to do so.
Update Payment Method (Recommended Method)
By default, Hone will continue charging the card currently on file.
If you want to change your payment method:
Go to your Hone Account Settings
Locate your active subscription
Unsubscribe from the current plan
Wait for the subscription period to end
Re-subscribe using your new card or payment method
This ensures the new card is properly saved for future billing.
⚠️ Important Notes
You cannot directly swap cards while a subscription is active
The new payment method is applied when you resubscribe
Your access remains active until the current billing cycle ends
Contact XSolla (Faster Option)
Hone uses XSolla as its payment processor.
If you need to update your card immediately, you can contact XSolla directly:
They can assist with:
Updating your card
Payment issues
Subscription billing problems