When contacting Hone Support, you may be asked to send your error logs.
These logs help our team identify issues faster and provide accurate solutions.
Important:
Error logs should ONLY be sent to official Hone support members, as they may contain sensitive system data.
Step 1: Open Hone and Navigate to Settings
Step 2: Go to Debug > Export Logs
Then drag and drop said logs onto your ticket and we'll review them as soon as possible.