Premium users of Hone gain a lot of premium perks, on top of having unlimited optimizations, advanced game and BIOS settings, and a sweet Discord role in our server; we also offer dedicated hands-on priority support right within the Discord itself as a token of our appreciation.

Step 1: Join Our Discord Server

To access your dedicated priority support, please ensure you are a member of our Discord server and community. Our Discord server is filled with the latest Hone news, exclusive giveaways, and is filled with technology and optimization enthusiasts. Permanent links to our Discord server can always be found within the footer of the help desk. Alternatively, you can join using https://discord.gg/Hone

Step 2: Obtain Your Premium Role

You’ll need access to the Hone Premium role in our Discord server. You can find instructions for linking your account and claiming the role here: https://hone-gg.zendesk.com/hc/en-gb/articles/4758245051935-How-To-Obtain-The-Hone-Premium-Role-on-Discord

Step 3: Locate The Premium Support Channel

Locate the premium support channel, it'll look something like the picture shows below.

Step 4: Select Premium Support From The List

Step 5: Explain Your Issue

You'll be met with a prompt, fill it out accordingly. Your ticket has now been created! Wait for the professionals to ride in. Be sure to explain your issue in detail to help our support agents understand the best solution for you. We look forward to assisting you at the Hone team.